“Management is, above all, a practice where art, science, and craft meet” Henry Mintzberg, author,
Managers, Not MBA’s -2004
The 21st century’s global marketplace asks every
business manager to become an expert in every facet of the business arena. The leader who makes it his or her business
to manage business must underscore that fact when seeking to assemble the best
team possible for any organization.
Simply put, the man or woman who makes it their business to
manage businesses must keep Mintzberg’s quote firmly in mind. They must draw from every area of the
business world, get the best talent, and then, for the most part, let their
talent do what they do best.
Here are the three ingredients that lay a firm foundation
for those who are in the business of business management.
1) The Science Driven Environment
The secret to a science driven environment is employee
engagement. But, just knowing this
secret won’t make it so. Those who are
in the trenches of business management need to set up clear strategic initiatives
that create a success driven environment,
where the most talented employees are empowered to do what they do best.
The keys to the creation of this environment are planning,
and clear and concise communication between managers and employees. Studies show that the best way to develop
this type of communication plan is to align the leadership goals of ownership
teams with the talents and skills of the employees. And to lay out readily available
information for employees to source while making central decisions concerning
customer relations, sales, production, research and development, and
measurements.
The creation of a success driven environment is a little
like writing the first business plan for a company with one huge
difference. The company has already
taken off and there are measurable results, procedures, policies and
competitors to review.
This environment will excel under the review of those
actions that are already a part of the business management model that has been
constructed. Review, reassess, and set
forth new goals for the talent that is working for you to stretch towards.
2) The Art of Preventing Early Obstacles
Empower your employees by supplying them with
the tools they need to fulfill the mission of your company. As was stated in the Science Driven
Environment, review is a vital and necessary component when facing down
obstacles that may stand in the way of the empowerment of employees.
How does the business manager review the company processes,
and help employees become engaged in the success of the company? How does he motivate employees, who, upon
review, are found to lack the crucial motivation that will enable them to bring
forth their greatest talents? How does
he reduce employee sickness and reduce a culture of chaos into one of
consistent high-quality service and increased productivity?
As successful business managers know, it all lies in the
installation of third eye consultants who can objectify the processes of a
business and remove or prevent these obstacles before they appear.
3) Craft Every Positive or Negative
Opportunity
The oversight of a business management team is a necessity
when it comes to spotting high-priority opportunities. These opportunities can come in either a
positive or negative manner. A positive
opportunity can by highlighted by the talented employee who sees the demand for
a niche product in their company arsenal and exploits that area. The smart business manager gives that
employee his head to create and develop.
He or she can provide an improvement strategy to bring this positive
development to fruition.
A negative input can turn into a positive area for growth in
a company where a business manager has clear assessment processes, best
practice models, systems, and benchmark performance mark-ups keyed into their
everyday work life.
What does it mean to craft every positive or negative
opportunity? It means exactly that. Take those opportunities, and put them in a
place where they are scrutinized, assessed, and led to growth. Your cash tree will be filled and
overflowing, and your employees will be engaged in a work-driven environment
where they love to come to each and every
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